Return & Refund Policy – Digital Products

Final Sale Policy

All products sold on Exchange Mods are digital goods delivered electronically. Once a purchase is completed and the product is accessed, opened, or downloaded—including any related files—the transaction is considered final.

Due to the nature of digital content, we do not offer refunds, exchanges, or cancellations after access has been granted. By downloading or opening the digital files, you confirm that you have received the product and accept it as-is, thereby waiving any right to a refund.

We strongly recommend reviewing all product descriptions, previews, and compatibility details carefully before making a purchase.

Defective or Non-Functional Products

In rare situations where a digital product contains a genuine technical defect that prevents it from functioning as advertised, you must contact our support team as soon as possible.

After reviewing the issue, we may:

• Provide a fix or update, or

• Replace the product with a working version

• at no additional cost.

This does not apply to issues caused by:

• Incorrect usage

• Incompatibility with your setup

• Third-party modifications

• Failure to follow the provided instructions

Non-Refundable Items

All digital products sold on Exchange Mods are non-refundable and non-exchangeable. Since digital goods cannot be returned, revoked, or resold once accessed, refunds are not provided under any circumstances.

This policy is strictly enforced to protect our digital assets and prevent misuse or unauthorized distribution.

Support & Assistance

If you encounter any issues with a product purchased from Exchange Mods, please contact our customer support team via Discord.
When reaching out, include:

• Your order details

• A clear description of the issue

Support Contact

• Discord: salman_aslam

• Email:info@exchangemods.com

Our support team will review your request and assist you as quickly as possible.